On behalf of Harkel Office Furniture Limited, I wanted to send you a note on the experiences our staff has had when working with the IMT client facing and internal team.
Americo is so knowledgeable on how and where your product can and should be used that he is our “go to” person when we have any installation questions and makes us look great by solving any site issues before we even know they could be a problem.
Melanie, while new to your IMT family, knows the design world and what designers are looking for which has helped us make great presentations. She is willing to go the extra mile to ensure we have all the tools we need to make the sale of the project as easy as possible.
Your specification team is quick in getting back to us with drawings for our review so that we can be sure that our clients are receiving exactly what our sales staff had discussed with them.
Oksana is so willing to help out with invoicing questions and production questions anytime any of us call and is always so pleasant on the phone no matter what crisis the day brings.
We feel that the partnership of Harkel and IMT will last long into the future.
Harkel Office Furniture Limited
I would like to take this opportunity to express my thanks to IMT for the excellent work performed on the installation of our office workspaces.IMT was selected over a number of other companies because of the quality of their product; ease of installation; and the versatility of wall configurations that can suit varied individual layouts. All aspects of the project were handled with a high degree of professionalism and experience, from the sales presentation through design and planning stages, to the coordination of subtrades required during the installation process.It was the goal of our company to minimize the disruption to normal business activities during setup and installation of the modular office system. IMT delivered what they promised with an efficient team that worked around our staff during daytime hours and well into the evening when required, solving all the challenges of fitting the modular walls around bulkheads and tight spaces.The finished product is a striking change to the original cloth partitions. The flow of the wallspace and the continuity of surfaces and colour creates a work environment that is quiet, comfortable, and efficient. Visitors to our office have commented on the professional looking layout and appearance. The staff of ATCO EnviroTech is very pleased with their new offices that permits the expression of individual tastes in decoration. I am also impressed with the expedient reaction to post installation issues. The quick service and solutions delivered on problems related to fit and function is a testament to the dedication and commitment of IMT to ensure their customer’s satisfaction long after the project completion.I highly recommend IMT’s products and office space solutions to create a professional and functional work environment.My recommendation is dedicated to the memory of Norm Ryckman, whose personal energy and enthusiasm for IMT’s product was instrumental in the award of this project.
Office Renovation Coordinator
ATCO EnviroTech, a Division of ATCO Structures & Logistics
I just wanted to write and let you know what a great job Americo and all IMT staff have done on every phase of work to be completed at CICA. In particular, I want to sincerely thank Americo and the installers for the most recent phase because the site condition was not ideal. They completed the work in a professional and positive manner when I know the situation was quite frustrating at times.CICA may have some regrets with their supplier selection, but IMT is one supplier in which we have nothing but positive comments, not only for your quality and efficient workmanship, but also all IMT staff have been wonderful to work with.I know from working with other suppliers that a reference check from CICA can be helpful in being awarded a contract, therefore, please do not hesitate to contact me should you wish this service from CICA.
Manager, Office Services / Chef des services auxiliaires
The Canadian Institute of Chartered Accountants
The Office FIRM has worked with many modular wall companies in our decades of installations. I can state with confidence that the IMT product is the most installer friendly product we have ever installed. The simplicity of the product itself and the availability of common parts allows us to complete all the installations on time with no delays.
The office staff and production crew ensure that the product are specified correctly and all required parts are shipped complete to site to keep the project working smoothly.
Based on my experience, the IMT product and staff have been the easiest to work with and think of what the client and installer’s need to get things done.
If you have any questions, I’d be happy to give a verbal recommendation anytime.
The Office FIRM
Just a quick BIG thank you for your professional team and all their hard work today. It truly amazes me how they arrive with all their gear, fully complete the job, and then leave with everything in the area as neat and tidy; almost as if they were never here. The work they do is impeccable and I cannot thank you enough for helping make this happen on my time schedule, during such a busy time of the year.
Manager, Special Projects and Administration
Canada Excellence Research Chair in Hybrid Powertrain Program
McMaster Automotive Resource Centre (MARC)